Support

How can we help you?

We are on hand to fix your IT problems and get you working again.

You can call on us in an ad-hoc way whenever you need help, or we can be proactive and maintain your systems, constantly monitoring your server or computers for any signs of trouble.

computer support lifebeltServer and PC monitoring
We can in many cases prevent problems by constantly monitoring your systems. We keep an eye on all aspects of your system’s health: the function of your hard disks, whether your anti-virus protection is up to date, or your backups. And at the first sign of trouble we can take remedial action to make sure you keep working.

Remote support
Using the power of the internet we can instantly, with your permission, get remote access to your PC or server and control it as if we were sat in front of it. This saves time and therefore cost and allows a very rapid response to problems affecting your work. Most problems are fixed in just an hour or two.

On-site support
Sometimes there is no substitute for physically being there. And if your internet connection is down it is the only way. If you have a hardware failure we will replace the faulty item and get you working again as soon as possible.

At Board level
We don’t just help when things go wrong. We are on hand to offer advice and guidance regarding your IT, from strategy to implementation. We can also take over your IT-management role. Let us do what we do best on your behalf so that you can do what you do best: run your business.